We are committed to processing all orders as quickly as possible. Due to the fact that many items are made to order, please allow up to 3-5 business days for items to be shipped. If for any reason there is a delay in processing and/or shipping, the customer will be directly notified. If you have any questions or would like to place a rush order please contact us at and we will do our best to get your order processed ASAP.
Canada Post Expedited Parcel: Includes tracking number and $100 insurance. Arrives within 3-7 days of shipping. Tracking number will be provided via email once item is shipped.
USPS: Includes tracking number and $100 insurance. Many packages take time passing through customs, especially those containing jewelry. This process is out of our control and, as a result, arrival times may vary.
We are not responsible for lost or stolen packages.
We are not responsible for any customs fees involved with the delivery of packages for international orders.
- All sales of gold-plated/gold vermeil jewelry are final
- Sterling silver pieces in new condition may be returned within 30 days
- If a piece is damaged by no fault of the customer (e.g. lost stone), Zaleska will replace within the first 60 days of purchase
- Damages occurring after 60 days, or at the liability of the customer (e.g. chipped stone, bent silver), may not be returned
- Please email us for all return approvals, and, if approved, please ship to:
307-1136 W 10th Ave, Vancouver, BC, V6H 1J1